12. Complaint Case Notes from the PCPD – A person requested a refund of a tour fee and charges from a travel service agent. In processing the request, the travel agent required him to provide a photocopy of his Hong Kong identity card. Is this viewed as an excessive collection of personal data?

12. Complaint Case Notes from the PCPD – A person requested a refund of a tour fee and charges from a travel service agent. In processing the request, the travel agent required him to provide a photocopy of his Hong Kong identity card. Is this viewed as an excessive collection of personal data?

Please read the answer provide by the PCPD website.