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1. I became aware that I had incurred 15 driving-offence points within the last 2 years.  I immediately went to take a driving improvement course and successfully obtained a course certificate.  So my balance of driving offence points should now be 12, right?

Wrong.  If you have already incurred 15 or more points on the date that you complete the driving improvement course,  you are not entitled to any deduction of points [section 6A(2) of the Road Traffic (Driving-Offence Points) Ordinance (Cap.375 of the Laws of Hong Kong)].